Once early adopters in corporate computing and the Internet, U.S. companies
are now falling behind global competitors in driving productivity and
earnings growth from technology. This is because U.S. companies deploy most
of their fresh capital to fortifying older systems while more companies in
Europe and Asia invest in newer systems from the ground up.
Newer systems, during this second wave of Internet based innovations, will
simply outperform refurbished ones for two reasons: technologies have
improved substantially in five years, making them easier to implement,
integrate and change; as a result, more business processes will be online,
driving higher levels of productivity.
Though U.S. productivity has been strong, a closer examination reveals a
disturbing trend. Empl... (more)